Sales Enablement Specialist

Job description

Location: Amsterdam (Netherlands) or London (United Kingdom)


Maybe you’ve seen us around? We make sure your medical file or covid test result isn’t accidentally shared with the wrong person and that nobody can intercept the sensitive information a lawyer emails to the court.


Zivver is expanding rapidly, entering new international markets and launching new products. To support this growth, we need a well-oiled commercial team that’s equipped with the right knowledge and skills to convince organizations of our added value. As our Sales Enablement Specialist, you will take ownership of making sure our growing sales team is as efficient and effective as it can possibly be. You will build and facilitate an onboarding program for new hires, help current team members upgrade their skills by organizing training sessions, and create a library of playbooks and other sales collateral.


This role requires a candidate who is passionate about helping teammates learn and adopt new methodologies, knows how to run projects from concept to completion, and enjoys creating engaging content. You’ll have the opportunity to combine your business sense with a creative mindset. 


Hot take

  • Learning is about doing; you make sure your students put things into practice

  • From the way you always have projects under control, it’s clear you’ve considered a career in wedding planning

  • Need to do something more than once? Template it!

  • Making others successful is the most satisfying thing there is


A day at Zivver

It’s Wednesday morning at the office and, with a coffee in hand, you’re ready for a meeting with the head of our SDR team, Tina. She shared with you that her team struggles to deal with objections from prospects working with a specific competitor. You’ve talked to a few of our SDRs to better understand the challenge and have gathered input from the product marketing team with regards to our key differentiators versus this competitor. This has allowed you to put together a plan for a short training session as well as a new playbook for this particular situation. You want to get Tina’s feedback prior to putting the finishing touches on it and educating her team.


Next, you’ve reserved some time to continue your research on best practices to improve onboarding and reduce ramp-up time. Your team lead, Jeroen, has shared with you that we’re looking to significantly increase our hiring efforts later in the year and you want to make sure that our onboarding process is ready for the influx of new colleagues. You write up a short project plan on how to make our onboarding more scalable, including suggestions on different milestones we need to work towards in order to finalize everything before the incoming group of colleagues joins.


After lunch, it’s time to discuss go-to-market plans for an upcoming product launch. You join a meeting with different stakeholders from across the business. You’re there to act as the voice of sales and help the rest of the organization understand what the sales team needs to successfully sell the new product. Listening to the plan product management has put together, you notice some information is missing and suggest running through the playbook together to make sure our SDRs and AEs are equipped for success.


You wrap up your day by checking in on the adoption rates of the various sales tools we use, such as Outreach and LinkedIn Sales Navigator. You’ve noticed not everybody on the team has been using these to their full potential. To get some inspiration on where to improve, you watch a few videos from the Outreach Academy and decide to create a few short videos for the team with easily digestible tips to make their lives easier.


Responsibilities

  • Design and execution of onboarding programs for incoming members of our commercial team with the goal to speed up ramp-up time. This includes overall program design and coordination, facilitation of specific sessions and content creation.

  • Coordinating and facilitating ongoing training sessions with the goal to ensure all members of the commercial team have the necessary skills and knowledge to be successful, improving our quota attainment.

  • Development of relevant sales collateral in close collaboration with (product) marketing teams. Building, maintaining and expanding our library of playbooks, documentation, battlecards, etc.

  • Monitor adoption, usage and impact of collateral in order to identify areas for improvement and scale our sales process further.

  • Supporting adoption and optimal usage of our sales technology stack in order to boost sales effectiveness and productivity.

  • Working closely with marketing and product teams to ensure alignment in go-to-market plans and make sure our commercial teams are equipped with the necessary knowledge, skills and content to successfully sell new products.


Benefits

  • An exciting, fast-growing, energetic environment

  • International diverse team with over 27 nationalities - and yes, we offer Dutch classes too!

  • HQ in Amsterdam where you’re able to work a few days a week & full home office support to make sure you’re all set

  • Working from Bali, the US or Spain? Any place, anywhere: we fully support temporary working from X

  • At least €1.000,- per year on personal development budget

  • All the relocation benefits you need for a fresh start

  • Don’t worry about tomorrow: we’ve got you covered with a pension plan


Requirements


  • You have demonstrated ability in organizing, prioritizing and planning out your work.

  • Project management is in your blood; you know how to break something into smaller pieces, how to create a proper plan that takes into account dependencies, and can execute on that plan in a structured manner.

  • You know how to create engaging and compelling content of different sorts (e.g. documentation, videos etc).

  • You know how to work across departments effectively, and are a proactive and open communicator.

  • You understand how to break down a topic and teach it to others in an engaging and effective way.

  • You have experience in a SaaS or software sales environment

  • You’re comfortable working in a professional environment that’s subject to change as the company grows and matures.


If you’re still reading and excited about this role, we welcome your application, even if you think you don’t meet all the requirements. We understand that no candidate is perfect, and would love to hear your story.