Director of Software Engineering

Job description

A people empowerer with a technical background, that’s what we’re looking for at Zivver! Maybe you’ve seen us around? We’re building a truly unique solution that leads the market in secure digital communications. With more than 6000 customers globally, we’re now looking to break new markets. To support us in our plans, we're on the lookout for a Director of Software Engineering.

It shouldn’t come as a surprise to you that no day is the same in a scale up. You’ve been here and can bring a new perspective to an ever changing environment. You know how to implement changes that are required to scale, while keeping your team engaged, and customers and global ambitions in mind. Sounds like an exciting challenge, right? Well, it is!

This is no average role, but you’re not what you’d describe as average either - great, you’re a great fit for Zivver! We’re looking for someone with a strategic mindset who also understands the operational pains of scaling a fast moving company. You know very well that it’s not only about strategy; we are working with people. Therefore you understand how to simultaneously create a safe and supportive environment for your people whilst empowering them to achieve great things in Zivver’s journey.

Hot takes

  • Bob the builder can pack his bags; you’re a pro at building a scalable and high performing engineering organization 🛠️

  • You will be in the driver's seat within a fast moving company; that means you can steer the wheel and set the pace 🏎️

  • Did we mention global expansion? This is only possible with your vision and guidance 🌍

What you’ll do

  • You identify, prioritise and implement the changes required to continue our maturity and evolution, building a scalable, high performing engineering organization, that will support global ambitions;

  • You’ll continue the evolution of the organisation, structure, processes and culture that retains its strong focus on security and smart technology. You enjoy sharing your ideas and perspectives across the business and are open to tailor them to what works best for Zivver, whilst raising our accountability to our customer and a stronger focus on delivering product value and quality, at pace;

  • You build strong and collaborative relationships with customer facing teams (Sales, Customer Success & Professional Services), working tirelessly to deliver great outcomes for our customers;

  • Evolve shared processes on bug resolution or software release to ensure that all parties can maximise their effectiveness in driving customer experience through prompt resolution of bugs or developing new product value;

  • You proactively identify technology debt that is inhibiting software quality or development productivity, owning and developing the plan to mitigate the impact and improve sustainability;

  • Mature our approach to the development, deployment and release of software, maximising our delivery of high quality software and that our colleagues and customers are easily able to consume software change;

  • Promote the work the engineering teams are doing across the organisation, excite others to our technology and promoting the brand of the team internally (and externally as part of making Zivver an attractive place to work);

  • Working closely with the Director of Product Management, ensure that we’re maximising the development of product value at pace whilst ensuring that we’re capitalising on our existing and future technology innovations in support of the product strategy;

  • You develop a performance management culture and framework and associated practices within a rapidly growing engineering function, ensuring that reward is both competitive and appropriately aligned to individual performance;

  • You work closely with the CTO on both building out the long term technology strategy, and more tactical emerging technology innovations and opportunities;

  • You continually assess opportunities to further improve performance and effectiveness of the function, able to adapt modern approaches to best suit the organisation and its continued growth.


  • An exciting, fast-growing, energetic environment

  • International diverse team with over 27 nationalities - and yes, we offer Dutch classes too!

  • We value a healthy life-work balance. We mean it when we say: Take a vacation! We offer unlimited holidays for you to take care of yourself whenever you need it.

  • HQ in Amsterdam where you’re able to work a few days a week & full home office support to make sure you’re all set

  • Working from Bali, the US or Spain? Any place, anywhere: we fully support temporary working from X

  • At least €1.000,- per year on personal development budget

  • All the relocation benefits you need for a fresh start

  • Don’t worry about tomorrow: we’ve got you covered with a pension plan


What you’ll bring

  • You have a minimum of 5 years experience in leading a software engineering function in a similar scale organisation, ideally with an engineering background;

  • You know how to manage a dynamic environment and are energised by emerging challenges and opportunities;

  • You see immaturity in process or systems, as an opportunity;

  • You have a hands-on "done it before" mentality and bring the necessary experience to drive change, and possess strong interpersonal skills to build relationships across the organization;

  • You’re quick when it comes to taking ownership, build personal accountability for the performance of the team and the value our software brings to our customers;

  • You have strong change management skills, can execute organisational or process change quickly and effectively, ensuring the team is brought on the journey with us;

  • You have experience in delivering software through Agile/SCRUM methodologies but with a strong emphasis on predictability, transparency and value delivery at pace;

  • You have experience in maturing an organisation, recognising the right level of process and governance of the position of an organization in its evolution;

  • You have experience in developing a performance management culture and associated practices within a growing engineering function;

  • You are empathetic, able to understand other people's perspectives on a situation, identify common ground and build an environment of coaching and support;

  • Your energy is contagious, you enjoy working with colleagues across the business and relish the opportunity to build up the maturity of the organisation;

  • Though we carry a strong working from X culture, given the seniority of the role we feel that presence is a key factor.

If you’re still reading and excited about this role, we welcome your application even if you think you don’t meet all the requirements. We understand that no candidate is perfect, and would love to hear your story. Keen to learn a bit more? Keep reading.

About Zivver
We see a world experiencing the hyper acceleration of digital transformation, regulatory reforms, and hybrid work, and our mission is to enable organizations of all sizes with the Next Generation of Secure Digital Communication that is Effortless, Smart, and Secure. Empowering enterprises and employees to work with maximum security and effectiveness with minimal disruption, whilst adhering to best practices around the sharing of sensitive information and data.

Zivver is currently used by over 6,000 organizations internationally and prevents circa 10,000 data breaches a month. These organizations all operate in highly complex and regulated sectors such as manufacturing, retail, healthcare, financial services, central and local government, and the legal industry.

Zivver is listed by Gartner as one of five global representative vendors on email data protection and mentioned as a leader in fulfilling the privacy needs of organizations when sending highly confidential information via outbound email in Omdia’s 2020 Market Radar. Zivver has over 150 employees and to date has raised more than $40 million from known venture capital funds DN Capital, henQ capital, Dawn Capital and SmartFin.

Keen to get a feeling of what life at zivver will be about? Have a look and follow us via Life_at_zivver!